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Parris Graphic DesignPARRIS GRAPHIC DESIGN
CREDIT UNIONS
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Parris Graphic Design × Credit Unions

Member experienceMobile-firstCustomPGD / CU — 2026

Credit union
websites,
reimagined.

Modern, member-centered websites for credit unions ready to improve how they look, communicate, and serve online.

Strategy / Design / Digital ExperiencePGD combines contemporary web design with firsthand understanding of the credit union environment to create digital experiences that are clearer, more intuitive, and built around the people your institution serves.

A PGD point of view

Trust doesn’t have to look traditional.

Your institution can communicate stability, credibility, and trust without looking dated.

The digital front door

Your members have changed. Has your website?

Your website is often the first branch a prospective member visits.

Before they open an account, apply for a loan, compare rates, find a branch, or contact your team, they are forming an opinion about your institution through your digital experience.

A strong credit union can still feel behind if its website is difficult to navigate, visually outdated, overloaded with information, or frustrating to use on mobile.

01

Outdated design

Your institution has evolved. Your website should look like it has too.

02

Confusing navigation

Members should not have to hunt for rates, applications, accounts, or loan information.

03

Buried products

Strong financial products lose impact when members cannot quickly understand what you offer.

04

Mobile friction

Members increasingly begin their financial journey from the device already in their hand.

05

Weak conversion paths

Every key product should lead naturally toward the next action.

06

Disconnected brand perception

Your digital presence should communicate the same credibility members experience in person.

Credit union experienceCreative directionDigital experienceKendah Lenée, founder and creative director of Parris Graphic Design
Kendah LenéeFounder / Creative DirectorBrand systems + member experienceParris Graphic Design

More than a design perspective

Designed with an understanding of the credit union environment.

PGD approaches credit union creative work with firsthand experience inside the industry.

That perspective extends beyond typography and layouts into how credit unions communicate, operate, serve members, present products, manage information, and navigate institutional requirements.

Design informed by both the brand and the institution behind it.
  • 01Member experience
  • 02Lending
  • 03Marketing
  • 04Operations
  • 05Compliance awareness
  • 06Digital communication

PGD provides website design and development services. Final website content, disclosures, legal language, accessibility requirements, and regulatory compliance remain subject to review and approval by the financial institution and its appropriate legal/compliance professionals.

Design with purpose

What could your
digital experience
do better?

01

Navigation

Create clearer paths to the information members use most.

Accounts / Loans / Rates / Membership / Online Banking / Applications / Contact
Module 01 / Navigation
  • Accounts
  • Loans
  • Rates
  • Membership
  • Resources
  • Contact
02

Product discovery

Help members understand products without forcing them to decode industry language.

Module 02 / Products
CheckingLearn more
SavingsLearn more
AutoLearn more
Credit cardsLearn more
MortgageLearn more
03

Rate presentation

Present rates and key information in a way that is structured, readable, and easier to maintain.

Conceptual rate module
ProductTermRate
Auto loan60 months—
Certificate12 months—
Mortgage30 year—
Rates shown as placeholders
04

Conversion

Create intentional pathways from interest to action.

Become a Member / Open an Account / Apply / Learn More / Contact
Module 04 / Conversion
  1. 01Explore
  2. 02Compare
  3. 03Apply
  4. 04Join
05

Mobile experience

Design around the way members increasingly access financial information today.

Module 05 / Mobile
Become a Member
06

Brand perception

Create a digital presence that communicates trust, relevance, stability, and momentum.

Module 06 / Brand
Digital front doorBecome a member

The website experience

Built for more than a beautiful homepage.

A credit union website holds layers of products, member journeys, rates, applications, institutional content, external systems, resources, disclosures, and contact pathways. PGD designs around that reality — structured to accommodate institution-approved disclosures and designed with accessibility in mind.

System 01

Strategy + structure

01Discovery02Website audit03Information architecture04Sitemap development05Navigation planning06Custom visual direction
System 02

Design + member journeys

Responsive website designHomepage designProduct/service page systemsAccount pagesLoan pagesMembership pagesRate presentationContact/location informationMember resourcesForms and calls to action
System 03

Connections + launch

  • Third-party application links
  • Online banking links
  • Content migration
  • Mobile optimization
  • Basic on-page SEO
  • Analytics setup
  • Staff walkthrough
  • Launch support

Exact deliverables are determined after PGD reviews the institution’s current website, desired functionality, existing vendors, content needs, and project goals.

Designed around the member

A website isn’t just a collection of pages.

“Every interaction should help move a member toward the information, product, or action they came for.”

  1. Step 01Visit

    Homepage / Campaign

  2. Step 02Discover

    Products / Services

  3. Step 03Understand

    Benefits / Eligibility

  4. Step 04Compare

    Rates / Terms

  5. Step 05Act

    Apply / Join / Contact

Working with your existing ecosystem

Your website doesn’t have to replace everything behind it.

Credit unions often rely on established platforms for online banking, lending applications, appointment scheduling, forms, calculators, and other member services.

Where technically supported, PGD designs the website to work alongside the institution’s existing technology ecosystem — the central digital front door connecting members to the systems already in place.

Third-party integrations are evaluated individually and may affect project scope and investment.

Your credit union
Digital front door
  • Online banking
  • Loan applications
  • Membership applications
  • Calculators
  • Scheduling
  • Payment tools
  • Forms
  • Documents
  • Vendor systems

A structured redesign experience

From current site to clearer digital experience.

  1. Stage 0101

    Website review + discovery

    We begin with the current digital experience: what works, what feels dated, where members may encounter friction, and what the institution wants to accomplish next.

  2. Stage 0202

    Information architecture

    We organize navigation, page hierarchy, product information, and member journeys before focusing on aesthetics.

  3. Stage 0303

    Creative direction

    PGD develops a modern visual direction grounded in the credit union’s existing identity, audience, and goals.

  4. Stage 0404

    Design + development

    The website is designed and built responsively, with clear content hierarchy and intentional calls to action.

  5. Stage 0505

    Stakeholder + compliance review

    Your team reviews content, functionality, disclosures, and design before launch. PGD incorporates approved revisions within the agreed project scope.

  6. Stage 0606

    Launch + training

    After final approval, PGD supports launch and provides the appropriate staff walkthrough for managing the website moving forward.

The boutique difference

The person shaping the strategy is also shaping the design.

PGD offers a direct creative relationship.

The person reviewing your institution’s digital experience remains closely involved in the strategy, visual direction, and design of the website itself.

01

Direct collaboration

Work directly with the creative lead shaping your digital experience.

02

Custom direction

Your institution receives a design direction shaped around its brand, audience, goals, and digital needs.

03

Focused partnership

A deliberately focused client roster allows for a collaborative, hands-on creative experience.

Beyond the website

From the screen to the branch.

One creative partner. More ways to show up.

A credit union’s brand doesn’t live only on its website.

PGD can extend the same creative direction across the digital, print, and physical touchpoints members interact with every day — helping the institution show up with greater consistency across every channel.

Screen / Print / Branch

Digital

01

Digital creative designed to extend your institution’s visual language beyond the primary website experience.

  • Social media campaign graphics
  • Digital advertisements
  • Website banners
  • Email graphics
  • Landing pages
  • Member communications
  • Digital signage
  • Presentation decks
  • Product launch graphics

Print

02

Print pieces that carry the same clarity and polish members see online.

  • Brochures
  • Flyers
  • Postcards
  • Direct mail
  • Rate sheets
  • Member handouts
  • Product/service collateral
  • Annual meeting materials
  • Reports
  • Financial education materials

Branch + signage

03

PGD provides the creative and design. Production and installation may be coordinated or quoted separately when applicable.

  • Lobby signage
  • Promotional posters
  • Window graphics
  • Retractable banners
  • Event signage
  • Branch campaign displays
  • In-branch communication pieces

Campaigns

04

Creative execution and visual direction for the moments your institution wants to be seen.

  • Auto loan promotions
  • Membership campaigns
  • Credit card promotions
  • Deposit-product campaigns
  • New product launches
  • Seasonal campaigns
  • Financial education initiatives
  • Community programs
  • Branch openings, anniversaries + events

Creative services may be included within a larger engagement or scoped as individual projects based on the institution’s needs. PGD provides creative execution and visual direction; campaign strategy, media buying, and analytics are not included unless separately scoped.

One visual system. Multiple member touchpoints. Conceptual UI

Need creative support beyond your website?

Discuss a Creative Project

Project investment

A modern credit union website without the generic agency experience.

Credit union website redesigns

Starting at $5,000

Final investment is based on website size, content requirements, migration needs, integrations, custom functionality, and project complexity.

After reviewing your institution’s current website and goals, PGD will provide a custom proposal outlining project scope, deliverables, timeline, and investment.

Request a Website Review

Start with the site you have

Let’s take a look at your current website.

You do not need to know exactly what the new website should look like.

Start by telling us where your institution is today.

PGD will review your current digital presence and use that context to guide the next conversation.

Request My Website Review

Your next chapter starts here

Request a website review.

Tell us a little about your institution, your current digital experience, and any creative needs beyond the website.

01

Your institution.
Your members.
A more intentional experience.

What can PGD help your institution with?Select all that apply.
What would you most like to improve?